Refund Policy

1. Cancellation

Cancellations are accepted within 24 hours of placing an order. If you wish to cancel, please contact us through our website's inquiry form.

2. Returns & Exchanges

Returns and exchanges are accepted within 8 days of product delivery.

Conditions for returns and exchanges:

The product must be unused and unopened.

The product is defective.

The product received differs from the one ordered.

3. Cases Where Returns & Exchanges Are Not Accepted

Returns and exchanges are not accepted in the following cases:

Products that have been in your possession for over 8 days.

Products that have been used.

Products that are damaged or stained due to customer negligence.

Sale items or special order items.

4. Procedure for Returns & Exchanges

If you wish to return or exchange a product, please contact us through the inquiry form on our website beforehand.

After receiving a response from us, please return the product to the specified address.

Return shipping costs are as follows:

Returns due to our error (defective or incorrect items): We cover the cost.

Returns due to customer preference: Customer covers the cost.

5. Refunds

After the returned product arrives and its condition is confirmed, we will process the refund within 5 business days.

Refunds will be made via the original payment method.

6. Contact Information

For inquiries regarding returns and exchanges, please contact us through our website's inquiry form.